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I turned my card off the precious night using all my info like normal the next day i call in netspend tells me it's not my account the have taken almost 4000$ and say the account isn't in my name but it was prior to me cutting my card off. upon calling people hang up in my face and when icall the fdc ace now wants to comply smh let's see what happenes to my money very bad company would never reccomend.EVER

Reason of review: Problems with payment.

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ACECashExpress
#1380163
Ace Cash Express Verified Representative

Hello,

We regret to hear of your recent experience with your ACE Elite Prepaid card, managed by NetSpend. If you are continuing to experience this issue, please contact social@netspend.com and someone with NetSpend will get back to you as quickly as possible. Thank you!

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