Ace Cash Express - Ace is Aweful
Denied for loan at one store because they was to lazy to call an verify employment even though i gave them 2 check stubs, spent 45 minute signing 50 papers that they refused to give back after denying me. I have taken out loans at this particular store several times before so all the hoops they make you jump through is ridiculous.
I go right down the street to another Ace store and get approved. But this store wants to call all my references & job tell them i am taking of a loan.
Then they have me log onto My Pay account so that they can see if the numbers match the check stubs i gave them. 2 hours just to get a loan for $100 until payday.
Reason of review: Poor customer service.
Preferred solution: Hire faster chashiers, reduce unessararry paperwork, stop treat customers like *** or you won't have none!.
Location: 4502 Griggs Rd ste a, Houston, TX 77021, USA
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