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Received an email on 1-31-17 thanking me for a transaction processed on 1-20-17 at 2:26pm. They were addressing someone with a different name & asking for feedback on a survey.

I called numerous phone numbers for them & spoke to numerous people. I basically got "the run-around." Some person got my email & was apparently trying to open some kind of account with Ace Cash but they apparently never fully completed the application.

This is not cool because these places do loans, advances, taxes, etc. Something is not right!

Product or Service Mentioned: Ace Cash Express Customer Care.

Reason of review: Poor customer service.

Company wrote 1 public responses to the review from Jan 31, 2017.
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Irving, Texas, United States #1279669
Ace Cash Express Verified Representative


We apologize for your poor experience with ACE

and want to better assist you. Please contact us at and cc; with

your contact information and email address that you are stating is being used and someone will reach out to you as soon as possible. Thank you

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