Product: Ace Cash Express Customer Care Clear all filters (7 of 7 reviews match)
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Received an email on 1-31-17 thanking me for a transaction processed on 1-20-17 at 2:26pm.They were addressing someone with a different name & asking for feedback on a survey. I called numerous phone numbers for them & spoke to numerous people. I basically got "the...
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ACECashExpress
ACECashExpress
Ace Cash Express Verified Representative

Hello,We apologize for your poor experience with ACE and want to better assist you. Please contact us at customerservice@acecashexpress.com and cc; tcmakal@acecashexpress.com ...

Product
Ace Cash Express Customer Care
#1000526
Ace cash express is a rip off i thought i was getting a loan for 4000 dollars i never received anything i had to purchase a apple iTunes card for 120 dollars for verification and then they would release the money that was a lie john smith is the guy i talked too and...
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ACECashExpress
ACECashExpress
Ace Cash Express Verified Representative

Hello,ACE Cash Express does not require a payment in order to fund a loan. Customers may apply online at www.acecashexpress.com or visit an ACE store location. If approved, fu...

Product
Ace Cash Express Customer Care
#907489
I received this from them. LAST CHANCE TO SETTLE THE CASE ACE CASH EXPRESS [U.S.A.] CASE FILE NO - CASE FILE #: FL5/96A/77C-55 INFORMATION CUSTOMER ID - ACE 23/45EL PAST DUE AMOUNT - $832.63 CREDITOR - ACE CASH EXPRESS UPDATED SETTLEMENT AMOUNT - $489.25 [IF YOU CAN...
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Anonymous
Anonymous

Got the same email. I paid ACE off years ago. They don't even do pay day loans any more in DC/ Maryland. These people are emailing and calling me...I'm tired of all of these f...

Anonymous
Anonymous

Just rec'd the same email. The company who purchased my loan from ACE was hacked and all of my information was stolen. I attempted to settle the debt; however, the company wi...

Product
Ace Cash Express Customer Care
#783940
FINAL NOTIFICATION DEAR DEBTOR, COURT HOUSE CUSTOMER ID: 9784512 CASE FILE #: ACS-914263 LOAN INFORMATION PAST DUE AMOUNT - $917.86 CREDITOR - ACE CASH SERVICES We are also going to get in touch with your employer regarding this fraud which you had done with our...
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Product
Ace Cash Express Customer Care
#692211
Before been incarcerated for ten months I called customer service to replace my card. Has not receive my card within in the time I was incarcerated I'm pissed I was really looking towards my funds this is not great service. Not to mention I have children I must take...
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Product
Ace Cash Express Customer Care
#485238
I have gotten at least 5 payday loans from Ace in the past and have always paid every 2 weeks and on time as scheduled. 2 weeks ago I went in and paid off a large $800 loan as they only allow 4 times to refinance the loan, and then I got a smaller $300 loan. Yesterday...
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Anonymous
Whatever

To Anonymous Please don't defend these kinds of places. They operate on the fringes of the law. They do everything to make sure you don't understand the loan. It is never clea...

Anonymous
Anonymous

Absolutely no payday loan company will refuse to accept your refinance payment, as long as it isn't less than the minimum due. Maybe you should pay attention when the associat...

Product
Ace Cash Express Customer Care
#395086
I went to Ace to purchase a money order in San Marcos Texas as I have an account with them. Not only did they charge me $1.79 for the money order, which is fine, they charged me an additional $3.00 and the kicker is, they charged me another $10.23 for a convenience...
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Anonymous
deb

For one its not a bank so u don\'t have a account!!!!!! And secound u have to push the yes button so u know how much it charges

Product
Ace Cash Express Customer Care
#236065