Ace Cash Express
Reviews and Complaints
Lost card
Preferred solution: Needs to talk to someone to make sure nobody can use my card
User's recommendation: Needs a new card
Great customer service
User's recommendation: Carnegie store
Account information
User's recommendation: Never
My money was deposited into my old card
Account information
Account information
Money order
Money stolen
Email scam
I received this email today.
CUSTOMER ID: 858********
CASE FILE #: FQ-124587
LOAN INFORMATION
PAST DUE AMOUNT - $947.15
CREDITOR - ACE CASH SERVICES
These Legal Proceedings issued on your Docket Number FQ-124587 with one of Cash Advance Company in order to notify you that after making calls to you on your phone number we were unable to get hold of you. That’s why the Accounting Department of Cash Advance USA has decided to mark this case as a flat refusal and press legal charges against you.
You are going to be legally prosecuted in the Courthouse within a couple of days. Your S.S.N is to be put on hold by the US Government, so before it happens we would like to notify you about this matter.
Consider it is a final warning from our side. And we will be Emailing/ Fax this issue to your current employer to make sure that they take strict action against you. Your salary wages will be garnished too.
THERE ARE 3 SERIOUS ALLEGATIONS AGAINST YOU:
(1) VIOLATION OF FEDERAL BANKING REGULATION
(2) COLLATERAL CHECK FRAUD
(3) THEFT BY DECEPTION
In this situation We have to proceed legally against you and once it is processed the creditor has entire rights to inform your employer and your references regarding this issue and after that, the lawsuit will be the next step which will be cost to $4300.00 and will be totally levied upon you. If you want to take care of this out of the court then we will release the clearance certificate from the court and we will make sure that no one will contact you in the future.
Let us know what is your intention towards this matter so we can put this case on hold else we will submit the paperwork to your local sheriff department and you will get court summons at your doorstep.
WE ARE GOING TO REPORT ALL INFORMATION ABOUT YOUR ACCOUNT TO CREDIT BUREAUS. DELAYED PAYMENTS, FAILED PAYMENTS, OR OTHER FAULTS IN YOUR ACCOUNT WILL BE REFLECTED IN YOUR CREDIT REPORT.
TERMS & CONDITIONS YOU AGREED.
If you want to resolve this matter then direct contact us thru email or call at (347)-584-**** between working hours 9:00 AM to 6:00 PM (EST).
For any query/Complaint feel free to write us support@***e-cash-services.com or E-mail us back onto the same email.
Best Wishes
Ace Cash Advance
Phone (347)-584-****
Department of Law & Enforcement(ACS)
Copyright 2019 ACE | Terms of use | Privacy Statement
Note: This Communication is from Debt collector. This is an attempt to collect debt. Any Information obtained will be subjected to that Purpose only.
This notice is sent to you on the behalf of Ace Cash Services and its parent company, and they're all respective family of companies including Cash Advance, Cash America International, and all of their respective subsidiaries and affiliates. Quick Payday, Personal Cash Advance, Rapid Cash, Sonic Payday, My Cash Now,Speedy Cash, National Payday, Payday OK, Paycheck Today, Cash Central Loans, Cash Net 500,Cash Net USA, Allied Cash, or any company-owned.
Removing account from credit report.
Scammers
- Threat of a lawsuit for a loan i never took out
Very bad experience
Payday loan
Funny *** I'll be banking else where
Ace is Aweful
Denied for loan at one store because they was to lazy to call an verify employment even though i gave them 2 check stubs, spent 45 minute signing 50 papers that they refused to give back after denying me. I have taken out loans at this particular store several times before so all the hoops they make you jump through is ridiculous.
I go right down the street to another Ace store and get approved. But this store wants to call all my references & job tell them i am taking of a loan.
Then they have me log onto My Pay account so that they can see if the numbers match the check stubs i gave them. 2 hours just to get a loan for $100 until payday.
Preferred solution: Hire faster chashiers, reduce unessararry paperwork, stop treat customers like *** or you won't have none!
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I received the same email today and a couple of months ago. I don't know who ACE CASH EXPRESS is.
I believe it's a check cashing place. When I replied and told them that I was going to report them, they stopped emailing me.
They are trying to catch a vulnerable person. So sad.
received two emails today same as the email displayed above. it was not addressed to me, and no one can serve any legal papers or demand anything from you via email.
this letter is a fraud, fraud is ranpid due to the monies being sent to your via covid. just report this letter to your internet provider so they can investigate the sender.
Ditto exactly what you have, fraud and dcsms
I just received the same email.
I HAVE NEVER APPLIED FOR A LOAN FROM THIS COMPANY AND THEY SAY THAT THEY HAVE MY SSI NUMBER AND THAT I AM GETTING SUED
They told me if I settled for $200 bi-weekly then they said pay $300 bi weekly, sounds like they need money for welfare
Hello BrainyWestHighlandTerrier162, ACE is aware of fraudulent emails from individuals claiming to be from ACE Cash Express. These emails may be threatening in nature and may demand payment for unpaid debts.
They may mention legal action, jail time, and action taken regarding your social security number. In reality, these are fraudulent attempts to solicit money from you, and they are NOT from ACE Cash Express. If you are interacting with someone who demands payment in this type of scenario, it is not ACE.
If you are unsure if an email you received truly came from ACE, please forward it to customerservice@acecashexpress.com, along with your contact information, and we will contact you as soon as possible. Thank you!
Did you trade with these people? If not, it's probably a scam that's been around for a few years now.
1-Go online and Google up Ace Cash Express scam.
2-Pull your credit report just to be sure 3-Go online and see if you're being sued 4-Report the scam and help others Most states have an online portal that allows you to see cases filed. Look for yours and be sure.
Thank you. No, I haven't requested a pay day loan from this company. I reported to the Federal Trade Commission and checked all credit agencies - no record of this company.