Ace Cash Express - "Loan approval" / Green Dot credit voucher
Apparently I had filled out their loan application form - unsure when because on 9/5/14 rec'd email from Daniel Gray (C.E.O.) and Richard Brooks (Sr. Loan officer that my loan was approved and was given a loan approval number.
Looked over paperwork that was attached - looked legal. Next day rec'd phone call from a Mike Walters advising that I'd need to purchase a Green Dot credit voucher at Rite Aid.
Yesterday I was told that their FTC dept had blocked the loan and that I had to pay another $315. Last night I called and NO Answer.
Reason of review: Poor customer service.
Monetary Loss: $800.
Preferred solution: Full refund.
Location: West Harrison, New York
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Comments
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I received an email saying I was approved for an online loan for a large ammount. I called and was told due to my lower credit score I need to verify I can make the payments via verification voucher.
Because this is my first loan, they will walk me through the steps.
In 90 minutes I would receive the funding. I am worried this is a scam
i got a call from them and they told me to if i had 308.72 dollars in my account so that they can verify that i can pay for the loan. I apparently i got approved for a loan for a big amount, so because I'm in need for some extra cash i was going to have the cash in my account for them to verify.
I called the number and it went to a voice mail and I tried to email the company and it was a disabled account so there it is BIG RED FLAG SCAM.
I even asked the guy if this was a scam and he was like no no this is all legal BULL ****. Anyone gets an email from them or call please don't go through with this because there going to steal you money