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2.3 Based on 17 reviews Compare to others
  • Customers like
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  • Customers don't like
    • Threat of a lawsuit for a loan i never took out 5
    • His poor service 4
    • Lies i was told 3

There's a reason the cashiers are being bullet proof glass, they are loan sharks. The interest rates are usury and if they make an error and cash your check even though fees are paid... They won't release money immediately... Nor ace-hole must take their time and process before giving you your money back... Do they pay you the interest for illegally holding your money, heck no. Unless you are facing being homeless avoid them like a STD, actually an STD may be less painful. Read more

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This company has been emailing me for some time now telling me that they are going to take me to court. I asked them to email me the information they tell me to pay 178 and another 178 then they will send me the paperwork. I would like to no how they can do this. I don't even know when this loan was taken out. So what should I do. Help Read more

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I just received a somewhat poorly written e-mail, grammar seemed very off. Anyhow, I have never heard of this place, I learned my lesson well the last time I took out a payday loan was back in 2004. Have never made that mistake again. They are claiming that I owe $310.00 and that this is "last chance" to resolve the debt. It seems very strange to me, and I feel very weary about them. I have seen so many e-mail and phone scams come thru recently. After reading more comments here, I have a strong feeling that is just another one. Read more

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I always get a loan from this company ,although they already have my information because i have been in their store inumerous time, they made me do all again online, and after checking my account because i authorize they said no, they were very rude like always and didin't understand that i couldn't provide my debt card even after they heard from my bannk that i have direct deposit and i was having some problems with my account , i had my Debt card stoled unfortunately and the ladie from the bank told them the card was going to be here the... Read more

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I also received a somewhat poorly written email detailing that I owed over $900, that they would accept $294, and that if I didn't pay it would cost me over $4,000. I checked the signature on the email and no such person appears to exist. I've also read other state Better Business Bureau reports that this scam is appearing in states in which this Ace Cash Services doesn't even do business. I am not going to respond and instead will report to my state Attorney Generals office. Read more

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I was a customer for many years. I am on a fixed income, so it is easy to re-loan on line on the payday loan. Then they would take the payment automatically every month. Yes I know the re-loan thing is a trap. So on Feb. 5, 2016 I re-loaned for another 30 day loan. Just like the last 4 or 5 years. Then on Feb. 25, I get a call from ACE collections department. We settle on the fact the loan is not passed due, and will be paid with auto pay, Blah blah. The loan was not taken on the third. I call and we go through the whole thing and I pay... Read more

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Scam... Low grammar skills. Do not respond or give them information. We never used them because of their bad reputation and the fraud should be addressed in some fashion! Perhaps worthy of class action suit! Add comment

I had some experience from this company. Add comment

Im receiving emails from Micheal Davis saying i have an arrest warrant if i don't respond to this email, so i got scared and called a 347-434-4435 number it was a foreign person stating i owe $926 dollars i told him i don't know what your talking about i don't do payday loans he said i need to wire him the money through western union..i told him no and hung up..im still receiving threatning emails and phone calls and there so bold there using my city police station stating i owe this money if i don't pay ill be arrested what who are you i... Read more

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Called and said that I was going to be charged with check fraud. That I went to a store and they have all of the documentation. I told him I have never even been to an Ace Cash Express store before! He then tells me to go ahead and pretend to not know what he is talking about. I told him that I am not pretending about anything because I have never been to an Ace Cash Express in my life! He ten becomes even more combative and keeps telling me that I am a liar and when I ask for the company name to report him to my lawyer so that I can sue him... Read more

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